Terms of Service
Last updated 30 October 2026. Rigmile is in an alpha test; these terms apply to everyone who signs in.
1. What Rigmile is
Rigmile is a tool for trucking companies and owner-operators: loads, drivers and trucks, rate confirmations, settlements, fuel, expenses, payroll figures, safety papers and reports. It is run by the platform operator (“we”). “Your company” means the company you belong to in Rigmile.
2. Your account
You sign in with Telegram or Google. You are responsible for what happens under your account, so keep your phone and your login safe. You can sign out of every device from the menu. A company owner decides who belongs to the company and what each person may see.
3. Your data
What your company enters or uploads stays your company’s. We use it only to run Rigmile for you, as described in the Privacy Policy, and for the anonymous comparisons below. Your company is responsible for having the right to put people’s data into Rigmile, including drivers’ tax numbers, licences and medical papers, and for telling those people that it does so.
Anonymous comparisons. Rigmile compares companies with one another without showing who is who:
- From the loads of all companies it adds up, per trailer type, the gross per truck-week, the rate per mile and the share of empty miles, and shows these totals to other companies next to their own trucks. A total is shown only when at least three other companies take part in it.
- For a service on a truck it shows the part numbers that trucks of the same make, model and engine got for the same service, with the number of trucks, and the list of part analogs companies have added.
These comparisons never show a company’s name, its people, brokers, customers, addresses, a single load or its price, invoices or prices paid for parts. Your company’s own figures are never shown to another company on their own.
4. Numbers are an aid, not advice
- Pay, settlements, IFTA, 1099 and tax figures are calculated from what you enter. They are not tax, legal or accounting advice. Check them, or have your accountant check them, before you file or pay anyone.
- Documents and photos are read by AI. It can be wrong. Look at what it read before you rely on it.
- Hours of service, weigh stations, route, weather and fuel prices are for planning only. They do not replace your ELD, your log book, the law or your own judgement, and you stay responsible for compliance.
5. What you must not do
Do not break the law with Rigmile, upload what you have no right to upload, try to see another company’s data, overload or probe the service, or share your sign-in with a person who does not work for your company.
6. The price and payment
Rigmile is in an alpha test: it may change, stop working for a while or lose a feature. A new company works free for its first 3 months. After that Rigmile is paid: the price per active truck per month shown in the Subscription tab of the company’s settings, invoiced every month in US dollars.
- Paying. The company pays each invoice by card on the website, or turns on autopay, which charges the card on the 1st of every month until it is cancelled. A one-truck owner-operator can instead subscribe through Google Play in the Android app; Google then charges under its own rules.
- Cancelling. You can cancel at any time: autopay in the Subscription tab (Card and autopay), a Google Play subscription in Google Play. Nothing more is charged to the card after that. Invoices stop when the company has no active trucks or is closed (section 7).
- No refunds for a month already paid. A month you have paid for is not refunded, in whole or in part, when you cancel or leave during it, unless the law or Google Play’s rules give you a refund.
- Unpaid invoices. While an invoice of an earlier month is unpaid, the company can read its records but not add or change them.
- The balance. During the alpha, a company whose people send problem reports (Report a problem in the menu) in 4 different weeks gets 12 months of its bill, at its price and number of trucks that day, on its Rigmile balance, once. The balance pays the next invoices and, under autopay, comes off the card charges; it does not reduce a Google Play subscription. It is not money: it cannot be paid out, refunded or transferred, and it ends when the company is deleted.
- Price changes. A new price is announced in Rigmile before it applies, and you can cancel instead.
7. Leaving
You can stop using Rigmile at any time; cancel payments as in section 6. A company owner can ask us to delete the company’s data (see the Privacy Policy). We may suspend an account that breaks these terms or puts others at risk.
8. No warranty, limited liability
Rigmile is provided “as is”, without promises that it is error-free or always available. To the extent the law allows, we are not liable for lost profit, missed deliveries, fines, penalties or other indirect loss that comes from using Rigmile or from a figure in it being wrong, and our total liability for any claim is limited to what you paid us in the 12 months before it.
9. Changes
We may change these terms. A change that matters is announced in Rigmile before it applies; using Rigmile afterwards means you accept it.